does anyone have experience with Westlake Portfolio Management?

I recently got a letter from Westlake Portfolio Management (WPM) regarding my auto loan. i’m trying to understand exactly what they do. Are they a loan servicer, a debt collector, or just managing my account on behalf of another company?

If you’ve worked with them, what’s your experience? are they easy to deal with in terms of payments, customer service, and any refinancing options?

as i want to make sure i stay on top of my loan without any surprises.
 
Westlake Portfolio Management typically acts as a loan servicer, handling accounts on behalf of lenders. They arent always a debt collector but can manage delinquent loans too. If youre unsure, call them directly and ask for clarity on your specific loan status.
 
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